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24th Sep 2018 - Contract hire and leasing, hire vehicles, commercial and fleet specialists – LVS look after all your motoring needs!
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Terms of Business

Last updated: 31/08/2018

CONTACT

By submitting an enquiry, call back request or email into Weblaine Ltd T/A LVS Lytham you are agreeing to be contacted by one of our representatives by forms such as phone call, SMS and e-mail.You can opt out of further contact by following the unsubscribe option on e-mails or verbally stating you would no longer like to be marketed by Weblaine Ltd T/A LVS Lytham.

STATUS

Weblaine Ltd T/A LVS Lytham offers a wide range of services to purchase, hire or lease vehicles as well as the ability to offer our client’s other vehicle related products onsite. Our services include vehicle knowledge and other vehicle related products and services as well as advising on best options in terms of vehicle suitability and maintenance.

REGULATION

Weblaine Ltd T/A LVS Lytham is authorised and regulated by the Financial Conduct Authority as a Credit Broker not a Lender. Our FCA Firm reference number is 631804.

CHARGES / CANCELLATION FEES

Contract: The Company’s Sales Executive that you deal with will send you an order form detailing;
• The main characteristics of the goods.
• Our address and contact details.
• The total price of the goods.
• Details of any additional delivery charges or other costs.
• The arrangements for payment to the finance company and delivery if possible at time of order.

Cancellation: Weblaine Ltd T/A LVS Lytham reserve the right to charge a cancellation fee when a signed order for a vehicle has been received and the order processed with the supplying dealer and finance in place.

Details of your right to cancel your finance agreement will be outlined separately on each individual contract as this contract will be entered into directly with the finance company and not Weblaine Ltd T/A LVS Lytham. We advise to read through the finance agreement carefully and if you have any questions regarding your right to cancel we can do our best to advise you further. The finance company will specify on their terms of cancellation in regards to collection of the vehicle, mileage / condition that the vehicle must be in to be deemed acceptable to cancel the agreement, any additional charges involved and credit due.

DISCLOSURE OF INFORMATION

It is your responsibility to ensure that all information, statements or details supplied to Weblaine Ltd T/A LVS Lytham are accurate as this information is used to base a proposal for finance. In the case any information supplied is incomplete or inaccurate this may result in a decline on the finance and may impact your credit rating. Weblaine Ltd T/A LVS Lytham bears no responsibility if such a situation arises and as best practice advise all customers to carefully check over all information they supply before confirming they are happy to proceed on this basis.

CONFIDENTIALITY

Unless required by law, public interest, our regulator the Financial Conduct Authority, or with your prior written consent, all information you supply will be kept confidential by Weblaine Ltd T/A LVS Lytham, its member companies and the parties involved in the normal course of arranging and administering your vehicle finance / lease.

RIGHT OF INSPECTION

We keep records of all business transactions for at least six years. You may inspect details at any time but we treat all client records as confidential, so we reserve the right to give you copies of your particular record, rather than allow access to full files containing records about other clients.

GENERAL DATA PROTECTION REGULATION

Your privacy is important to us and we would like to keep you informed on how we use personal information. Our Privacy Policy sets out the types of personal data you provide to Weblaine Ltd T/A LVS Lytham and our subsidiaries via the use of the official websites, together with all services accessed through them, what we may do with that personal data and your rights. Weblaine Ltd T/A LVS Lytham and its subsidiaries are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with our privacy statement. For a copy of our complete Privacy Notice please refer to our website's Privacy Policy or contact us by email enquiries@lvslytham.co.uk or by phone 01253 723769.

POLICY TERMS

You must carefully read all documents that we send you before signing as indication you are happy to proceed with the proposed document / contract. If you are in doubt over any of the policy terms or conditions please contact us immediately for clarification.

AMENDMENTS AND ADDITIONAL SERVICES

Should an amendment to the contract be made, we reserve the right to apply an administration charge to cover the cost of the extra work involved in such amendments – There may also be a separate charge from the relevant finance company the agreement is with. Weblaine Ltd T/A LVS Lytham can supply additional services to best assist our customers with their finance / lease, in terms of assisting with cherished plates, PCNs, servicing and maintenance queries we may charge on an administration fee in order for us to assist with the relevant query. This will be outlined and agreed on before proceeding with any additional service.

FRAUD PREVENTION AND DETECTION

To prevent and detect fraud we may at any time: Share information with other organisations and public bodies including the police although we only do so in compliance with the Data Protection Act 2018.Check and / or file details with fraud prevention agencies and databases and if we are given false or inaccurate information and we identify fraud, we will record this. We and other organisations may also use and search these agencies and databases from the UK and other countries. We, and other organisations that may access and use information recorded by fraud prevention agencies, may do so from other countries.We can provide the names and addresses of the agencies we use if you would like a copy of your information held by them. Please contact us on 01253 723769. Please note, the relevant agencies may charge a fee for this.

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